• via online booking at www.mamberto.com
• call the booking office at 019-62311 Monday to Friday from 9 a.m. to 6 p.m. and Saturday from 9 a.m. to 12 a.m.
• write an e-mail to booking@mamberto.com
• at your local travel agency.

THE BEACH
Some facilities have the beach included in the price and are open at the manager's discretion, generally from the beginning of June to mid-September weather permitting (the presence of the lifeguard and equipment is guaranteed from 15/06 to 15/09). Others have an agreement, i.e. special prices, specified in the description of beach services, with booking and payment on the spot. In all cases (unless otherwise specified in each individual description) entry, use of the communal cabin, one beach umbrella and one or two deckchairs (not first rows) per room are considered.

DOG FRIENDLY BEACH
Our dogs do not have access to public or private beaches, but in many places there are one or more equipped beaches where they are allowed to enter (normally for a fee).

DOMESTIC ANIMALS
Most hotels and residences accept our friends (usually a maximum of one, more animals on request), sometimes free of charge, sometimes for a fee (must be indicated when booking); in none of the structures animals are allowed in the communal areas (restaurant, swimming pool, children's playground, etc.). Even if paid, they are not entitled to meals and must not cause a nuisance.
ATTENTION: compulsory rabies certificate.

STRUCTURE CLASSIFICATION
The star classification of hotels and residences is assigned by the competent bodies of the provincial and regional administration, based on the presence or absence of certain mandatory minimum criteria, and not on the quality level of the complex, so we cannot guarantee that the stars always correspond to the quality standards. Furthermore, the photos we publish of the rooms and flats are for information purposes only.

SERVICES

• In low season, when there are few customers or due to unfavourable weather conditions, it is possible that some services and/or equipment may not be in operation as planned.
• During the winter months, all facilities are obliged to turn on the heating in accordance with the law, which varies in each municipality and depending on the weather conditions.
• In France, double beds are normally only 140 cm wide.
• The opening and access times of the swimming pool are at the discretion of the management.

IF YOU BOOK A HOTEL OR BED&BREAKFAST

• Rooms are generally available from 14 p.m. to 3 p.m. (each hotel has its own guidelines) and departures are usually between 9 a.m. and 12 a.m. In any case, to avoid problems, please inform yourself at reception on arrival.
• When children are 100 per cent free of charge with half or full board, this means that the meals on the menu are included; for any changes or additions, the management may charge a supplement.
• Beware, some hotels do not accept reservations when the child sleeps in the bed with the parents, so ask for information when booking.
• Both half-board and full-board do NOT include drinks (unless otherwise specified) and no unused meals are refunded.
• In low season or when there are only a few guests, it may happen that where a buffet is provided, this service is changed.
• Sea-side rooms are normally south-facing but may not have a sea view.

IF YOU BOOK AN APARTMENT

Arrivals are normally always on Saturdays (in low season where specified midweek stays are also possible)generally between 3 p.m. and 7 p.m. (unless otherwise indicated) and departures on Saturdays before 10 a.m. (unless otherwise indicated). The description of each individual residence specifies the included services and the optional or compulsory paid services.
ATTENTION: the number of persons indicated is the maximum number of persons allowed for legal purposes of public safety; children, even if just born, are counted as adults. If at the time of booking or on arrival the number of occupants is less than the accommodation capacity of the apartment, no refund is due to the client. Newly born are counted as person. Overnight stays of persons, including family members, not included in the number of persons booked are not permitted.

IF YOU BOOK A PACKAGE
The proposed itineraries are individual and to be undertaken with one's own means of transport. They may be subject to variations due to bad weather and depending on the closing days of the restaurants and wine cellars in the programme.

PRICES
Prices are subject to change without notice due to new regulations, taxes, during events, conferences or exhibitions. Tourist tax is not included in the published prices (unless otherwise stated). Where applicable, it is payable locally; ask our booking department for more information.

BEFORE BOOKING
It is recommended that you report any personal problems due to your state of health, disability or anything else that may in any way make it difficult or impossible for your holiday to run smoothly. If this is not the case, we accept no responsibility for the services provided and therefore no request for partial or total refund will be considered.

USEFUL INFORMATION
In the event of a delay, please notify the reception of the booked accommodation directly.

We advise you to carefully follow the internal rules of each individual structure, check before your departure the times of the reception, the restaurant, the swimming pool, and any useful information for your stay that we cannot provide you with because they vary for each structure. Please note that not all the structures accept credit and debit cards to pay for any extras. Structures with wheelchair-accessible rooms are not necessarily also equipped, we advise you to check when making your request.  For technical details and conditions of sale, please refer to the General Terms and Conditions.
Attention: all information on these pages and each individual description is general and for information only and must be verified.